SEBI and Investors’ Role
Investors serve as the vital lifeline of the market, continuously sustaining it through their provision of precise supplies, and accurate information, and safeguarding the interests of individuals on a daily basis. The Securities and Exchange Board of India (SEBI) plays a crucial role in assisting investors by establishing an environment free from malpractices, aimed at attracting and safeguarding the investments made by individuals in the market.
In order to provide an efficient platform to investors to raise their complaints pertaining to the securities market, SEBI Complaint Redressal System (SCORES) was designed.
It is an online platform which enables aggrieved investors to redress their grievances against listed companies or intermediaries registered with SEBI.Â
SEBI and SCORES
In the month of June, SEBI effectively resolved a significant number of 3,079 complaints filed against various companies and market intermediaries through its esteemed SCORES platform. Notably, at the commencement of the month, a considerable backlog of 3,141 complaints awaited resolution, highlighting the diligent efforts undertaken by SEBI to address these grievances promptly. Moreover, during the same period, an additional 3,967 new complaints were received by SEBI, showcasing the continued trust and reliance of market participants on the regulatory body to address their concerns effectively.
According to the data provided, as of June 2024, SEBI observed that 12 unresolved complaints had been pending for a duration exceeding three months. These specific grievances pertained to matters involving investment advisers and research analysts.
Analysis of SEBI’s Move
These figures reflect the ongoing commitment of SEBI in maintaining an efficient and responsive complaint redressal mechanism, further bolstering investor confidence in the Indian securities market.Â
The presence of these pending complaints for an extended period raises concerns regarding the timeliness and efficiency of the resolution process. SEBI, as the regulatory authority, recognizes the importance of addressing complaints promptly and ensuring timely justice for investors and market participants. The fact that these 12 complaints have remained unresolved beyond the three-month threshold indicates the need for enhanced focus and expedited actions to address them.
SEBI may prioritise these pending complaints to ensure appropriate attention and resources are allocated for resolution. By addressing these grievances promptly, SEBI can uphold its commitment to maintaining a fair and transparent market environment and safeguarding the interests of investors in the realm of investment advisory services and research analysis.
