The Delhi International Airport Limited announced Saturday, that it is working to meet the demand at T3 terminal, which includes the deployment of additional systems and personnel.
For weeks, travelers have been constantly complaining about how difficult it is to leave T3 terminal. Men and women are pictured in social media posts lining up for security checks as they wait in lines, with some claiming to have waited for two to three hours at the clearance area.
Since the start of the holiday season, passengers at the Delhi Airport have seen long lines and wait periods. After Omicron, December 5 recorded 4,13,716 domestic passengers as the day with the most. The previous highs were 4,05,963 on November 26 and 4,09,831 on November 27.
Actions were taken to control the chaos
The Ministry of Civil Aviation has now announced a few measures in an effort to control the situation and relieve congestion at Delhi’s Indira Gandhi International Airport. In order to implement urgent corrective measures, airport operator DIAL and the ministry have prepared a four-point action plan, according to officials, who spoke to PTI.
Jyotiraditya Scindia, the union’s minister of civil aviation, visited T3 terminal on Friday, along with a group of officials. “Friday at T3, each passenger and baggage checkpoint was examined by Minister Scindia and his group of senior officials. DIAL has taken a few (extra) steps to make things better”. A senior ministry official was quoted by ToI as stating. These consist of:
- Car Lane: To prevent traffic congestion, an additional 4 traffic marshals (for a total of 12 on the ground) have been positioned at the exit forecourt.
- Entry Gate: Eight awareness posters have been placed at the entry gates so that flyers will be prepared with boarding cards. Additionally, mobile announcements are being used to educate passengers on decent conduct.
- Security: An additional X-ray machine has been installed at T3 terminal Domestic of the Delhi Airport. Additionally, more personnel have been placed in the ATRS area to assist flyers’ customers with tray preparation and traffic control.
Cause of the delay
Sanjiv Kapoor, CEO of Jet Airways, gave an explanation of the lengthy delays at the busiest airport in the nation on Saturday.
Also, DEL T3 is unable to use all 5 or 6 pax belt loading locations concurrently as intended and instead uses just 1 or 2 at a time, blocking the others off. This goes against the logic of the design because the processing is slow and laborious and the belts clog and back up moreover, he said.