In a shocking incident that has recently surfaced on social media, toll plaza staff at the Bhigan Toll Plaza on the Delhi-Jammu National Highway-44 near Murthal in Sonipat, Haryana, were captured on video assaulting a man and his wife following a minor disagreement. The video, which is reported to be about three to four days old, has gone viral, drawing widespread outrage from the public.
The distressing video shows toll plaza workers resorting to physical violence by using sticks to beat the man involved in the altercation. Disturbingly, when the man’s wife attempted to intervene and defuse the situation, she too was subjected to physical violence. The video depicts her hair being forcefully pulled by the toll plaza workers, intensifying the already alarming situation.
Haryana Police have confirmed the existence of the video but have stated that they have not received any formal complaint regarding the incident. Moreover, they claim that a settlement has been reached between both parties involved in the altercation. Nevertheless, the video footage has raised serious concerns about the conduct of toll plaza workers and the safety of travelers at such locations.
This incident is not isolated, as earlier this year, another disturbing incident involving toll plaza staff came to light. In this case, the manager of the Bhagan Toll Plaza in Sonipat, along with two other staff members, faced legal action. These individuals were charged under various sections of the Indian Penal Code (IPC) following an incident involving Kurukshetra MP Nayab Singh Saini and his team.
According to reports, the MP’s personal assistant, Ravi Kant, filed a complaint alleging misconduct when the MP and his team were returning to Kurukshetra after participating in Lok Sabha proceedings. Kant claimed that upon reaching the Bhagan toll plaza in Sonipat district, the toll staff refused entry to the MP’s car in the VIP lane and engaged in disrespectful behavior. Matters escalated when the manager placed a barrier in front of the MP’s vehicle, resulting in a confrontation.
The Murthal police acted swiftly, initiating legal proceedings against the manager and two other individuals from the Bhagan Toll Plaza plaza, further highlighting the need for accountability and responsible behavior among toll plaza staff.
In yet another alarming incident, a woman was recently arrested for assaulting a female toll plaza worker at the Luharli toll plaza in Greater Noida. The incident unfolded when the woman, identified as Anchal in her late 30s, was traveling with her husband. A CCTV video from the toll booth captured the altercation, which quickly went viral on social media.
The video shows Anchal engaged in a heated argument with the toll plaza employee before resorting to physical violence. She can be seen pulling the worker’s hair and forcefully pushing her out of her seat. The local police promptly arrested Anchal and filed a case against her for hurting the toll worker and using abusive language. Currently, she is under police custody and is being questioned about her actions.
These disturbing incidents serve as a stark reminder of the need for strict regulations and better training for toll plaza staff to ensure the safety and dignity of travelers. Toll plazas are crucial points of infrastructure that facilitate the movement of people and goods across the country. However, the incidents described above raise questions about the professionalism and behavior of toll plaza workers, who are entrusted with ensuring smooth traffic flow and collecting tolls.
In response to these incidents, authorities should consider implementing comprehensive training programs for toll plaza staff to handle difficult situations with professionalism and restraint. Additionally, surveillance measures, such as CCTV cameras, should be installed at toll plazas to monitor interactions and incidents, promoting transparency and accountability.
In conclusion, the recent video depicting toll plaza staff assaulting a man and his wife in Haryana’s Murthal is a stark reminder of the need for improved regulation and professionalism in the toll collection industry. These incidents not only tarnish the reputation of toll plazas but also raise concerns about traveler safety and dignity. It is essential for authorities to take prompt and decisive action to prevent such incidents from recurring in the future and to ensure that toll plazas remain safe and efficient points of transportation
