Punjab National Bank launches WhatsApp banking for customers and non-customers.
On Monday the state-owned Punjab National Bank put effort into its facilities by introducing online banking through WhatsApp banking for both customers and non-customers.
The officials of the bank said that to initiate or activate this facility the customer needs to first save the WhatsApp Banking number of Punjab National Bank which is (+919264092640) in the contacts of their phone and then they have to start a conversation with them by saying hello or hi.
As there can be a lot of scams regarding any banking issue the Punjab National Bank’s officials have stated that after the customer saves their number, they need to check whether the contact saved in their name has an official green mark so that the customer has ensured that he/she has saved the genuine number.
Punjab National Bank Whatsapp facilities
The Punjab National Bank has said that it will also give its customers non-financial facilities like account balance inquiry, checkbook requests, stop the cheque, and last five transactions to the account holders all through WhatsApp Banking.
Other facilities and services that will be given to both account holders and non-account holders from PNB will be NRI services, bank deposits, loans on various digital products, account opening, locating bank branches and ATMs, and also opt-in and opt-out facilities.
The facilities of WhatsApp banking by PNB will be available 24×7 including holidays and can be used on both iOS and android phones.
Punjab National Bank has also recently raised the interest rates on home loans. They have raised the RLLR (repo-linked lending rate) by 50bps (basic points) which is from7.70% to 8.40% (100bps=1%).
The bank also raised the MCLR (marginal cost for funds lending rate), they raised MCLR by 0.05% on all tenures. There has been a rise of 5bps in base rates which was announced by the bank. On the official website of the bank, they stated that the base rate has been revised from 8.75% to 8.80% w.e.f. 01-10-22.
The sudden hike in interest rates which are generally charged on home loans was done because of the hike in the key policy rate by the RBI.
